Read Our Reviews

Our goal is always 100% satisfaction. See what some of our previous customers had to say about their car buying experience!

  1. Stacy Frame

    Jul 30, 2025

    Love Dana and melissa there amzing.to work with ! If you are looking to buy a car or truck i recommend them !

  2. Laura Michelle

    Jul 21, 2025

    We bought a Dodge from this lot. The woman in charge (brunette) juggled a busy clientele with care and attention to each individual client. Even with the rotating doors and ringing phone, she managed each case efficiently and provided ample information. Very impressed, would recommend to others

  3. Brittany Willard

    Jun 10, 2025

    Wonderful sweet people couldn't ask for a better car buying experience. Even with my horrible credit

  4. Bree Dickerson

    May 05, 2025

  5. michael mccrary

    Apr 22, 2025

  6. Lyman Ray

    Apr 15, 2025

  7. Jerome Brown

    Apr 11, 2025

    They are great people and very understanding willing to work with u they have excellent people skills and will get u into the car u want 10 out of 10

  8. Dustin Woods

    Apr 08, 2025

    Dana at Duvall of Franklin is 5 stars everytime. After many many purchases from Duvall of Franklin I still find myself always going back for my next vehicle. Jess, Rob, and Jeff are also great to deal with and are very customer friendly. Thank yall for the years of sales, and thanks in advance for the many years of sales to come.

  9. Jason Huskey

    Apr 08, 2025

  10. Chris Bodoni

    Apr 07, 2025

  11. Tracy Mace

    Apr 07, 2025

    At this point Duvalls is like family. They worked with me when my husband had brain surgery. The girls at the lot went out of their way to not only find me I like but to find something I am comfortable in. They truly are the best.

  12. Paulo Hernandez

    Apr 07, 2025

    Satisfied they are the best dealer . Very helpfull highly recommend

  13. Dorthia Fry

    Apr 07, 2025

    Dana sanders was sweet and very helpful and it was quick to get all the ducks in a row no hassle and I took my new truck home the same day and I’m loving it

  14. Brocton Rodriguez

    Apr 07, 2025

    Highly recommend this is the third vehicle I bought and have had no issues.

  15. Christopher Wilson

    Apr 07, 2025

    Great people I have gotten there car's form them Dana and her team are awesome they are always willing too help and find what you are looking for . I recommend them all the time . And this is the only place I do business with wen it comes to car's and truck. Just got a ram from them for my wife. she loves the truck . The u Duvall of Franklin.

  16. Colton Taylor

    Apr 07, 2025

    Excellent service very fast and affordable would recommend to anyone really needs new vehicle

  17. Hannah Thomas

    Apr 07, 2025

    Purchased a great car here! Great experience all the way around, answered all questions. Helped me find a car that best suits my needs and what I wanted payment wise. Definitely recommend!

  18. Brian Moore

    Apr 07, 2025

    Best place to buy a vehicle in western nc.

  19. Jon Shaheen

    Feb 05, 2025

    Great place 2 purchase your next vehicle

  20. Jon Shaheen

    Feb 05, 2025

    Great place 2 purchase your next vehicle

  21. Destanie Whitmire

    Jan 21, 2025

    Jessica Koch is amazing ?? .. your kindness and understanding will take you so far in life.. Keep smiling and putting out good vibes.. Thank you so much for helping my friend today... Wish I could give you more stars...

  22. Destanie Whitmire

    Jan 21, 2025

    Jessica Koch is amazing ?? .. your kindness and understanding will take you so far in life.. Keep smiling and putting out good vibes.. Thank you so much for helping my friend today... Wish I could give you more stars...

  23. Crystal Mccall

    Oct 30, 2024

    I love Michelle. She has made my daughter's experience buying a car easy and fun. Any questions or concerns she had Michelle made sure she was taken care of....

  24. Crystal Mccall

    Oct 30, 2024

    I love Michelle. She has made my daughter's experience buying a car easy and fun. Any questions or concerns she had Michelle made sure she was taken care of....

  25. nowana mize

    Oct 12, 2024

    The owner of duval was so nice and helpful. He took the time to reach out to me and help me with my warranty and I got my car fixed. Thank you so much sir for all the help and the most important thing to me was he was so nice. Again I appreciate your time and help.

  26. John Bailey

    Sep 20, 2024

  27. John Bailey

    Sep 20, 2024

  28. Lewis Lane

    May 15, 2024

    No stress place to shop for that perfect car or truck.

  29. Lewis Lane

    May 15, 2024

    No stress place to shop for that perfect car or truck.

  30. Ashley Anderson

    Mar 30, 2024

    Super friendly, and easy to work with! Made the buying process enjoyable! Will definitely be back in the future.

  31. Ashley Anderson

    Mar 30, 2024

    Super friendly, and easy to work with! Made the buying process enjoyable! Will definitely be back in the future.

  32. Teresa Conard

    Feb 03, 2024

  33. RSL Family

    Feb 03, 2024

    Good customer service, good inventory and worth stopping by

  34. RSL Family

    Feb 03, 2024

    Clean, friendly staff and knowledgeable

  35. RSL Family

    Feb 03, 2024

    Clean, friendly staff and knowledgeable

  36. Jeffrey cruse

    Dec 19, 2023

  37. Michelle Tallent

    Aug 28, 2023

    Bought my last 3 vehicles here. Love the salespeople and their honesty. It doesn’t feel like you are just a number to them. Best experience I’ve ever had with car salesman (or woman).

  38. Lesli Gonzalez

    Jun 04, 2023

  39. T P (syotos.tp)

    Dec 06, 2022

    Friendly sales people. Easy to talk to no pressure. Diana is super respectful and friendly

  40. Sarah Peters

    Oct 14, 2022

    I absolutely love the people that work here. They're friendly they're more about helping the customer. I did not even purchase my vehicle from here but when I came in was problems with my car dying a few of the workers jumped in to help me out. Come to find out my battery exploded. They were quick to help me. I would definitely recommend if you're looking for a car to come to Duval in Clayton.

  41. Sandra Booker

    Aug 30, 2022

    Jessica Koch is the most honest, kindest, and caring sales person I've ever had the pleasure to know ??. Other sales people should take lessons from her! Thanks for everything!

  42. Darrell Koch

    Nov 02, 2021

  43. Kayla Jordan

    Nov 01, 2021

  44. Lacy Bryson

    May 28, 2021

  45. Birdsell

    May 12, 2021

  46. Morgan B

    May 10, 2021

  47. Theresa Koch

    Mar 27, 2021

    We have purchased several vehicles from Jessica Koch and she is always helpful, friendly and smiling. I have sent several people to her to purchase cars. #1 service from her!!

  48. Theresa Koch

    Mar 27, 2021

    We have purchased several vehicles from Jessica Koch and she is always helpful, friendly and smiling. I have sent several people to her to purchase cars. #1 service from her!!

  49. Virginia Evans

    Mar 27, 2021

  50. Virginia Evans

    Mar 27, 2021